{
  "schema_version": "1.0",
  "id": "sympleops_product_summary",
  "name": "SympleOps",
  "preferred_product_name": "SympleOps",
  "category": [
    "Salesforce Delivery",
    "Salesforce DevOps",
    "AI Agents",
    "Org Intelligence",
    "Change Management"
  ],
  "canonical_domain": "https://www.sympletechsolutions.com",
  "source_of_truth": {
    "priority_order": [
      "https://www.sympletechsolutions.com/sympleops/",
      "https://www.sympletechsolutions.com/salesforce-ai/",
      "https://www.sympletechsolutions.com/products/",
      "https://www.sympletechsolutions.com/security",
      "https://www.sympletechsolutions.com/privacy/",
      "https://www.sympletechsolutions.com/sitemap.xml"
    ],
    "note": "If any statement in this JSON conflicts with the pages above, treat the website pages as authoritative."
  },
  "status_definitions": {
    "supported_now": "Available in the product today.",
    "planned": "Intended roadmap item; not guaranteed and not available unless explicitly stated on the website.",
    "in_progress": "Under active development; availability must be verified on the website before claiming."
  },
  "provider": {
    "name": "Symple Tech Solutions",
    "website": "https://www.sympletechsolutions.com",
    "positioning_focus": [
      "Salesforce delivery",
      "Org intelligence and dependency analysis",
      "Governed change with human approval",
      "Institutional knowledge retention"
    ]
  },
  "icp": {
    "company_types": [
      "Organizations running Salesforce as a core business system",
      "Teams with an internal Salesforce admin, developer or business systems function"
    ],
    "primary_users": [
      "Salesforce Admins",
      "Salesforce Developers",
      "Business Systems",
      "Revenue Operations",
      "Salesforce Delivery / DevOps"
    ],
    "common_triggers": [
      "Salesforce changes that take too long to deliver safely",
      "Technical debt and duplicate automation",
      "Bugs that take too long to investigate",
      "Institutional knowledge lost when the person who built something leaves"
    ]
  },
  "product_summary": {
    "one_liner": "SympleOps is an AI teammate for Salesforce delivery: it scans your org, builds and tests changes in a sandbox, and records the reasoning behind each change for your team to review.",
    "what_it_is": "An AI delivery agent for Salesforce work, combining org intelligence, quality gates and human approval before anything reaches production.",
    "primary_outcomes": [
      "Plain-language requests turned into scans, builds and quality-gated changes",
      "Dependency impact known before a change goes out",
      "Approved work becoming reusable context for the next request",
      "Delivery history that records what was built and why"
    ]
  },
  "how_it_delivers": {
    "sandbox_first": true,
    "human_approval_before_production": true,
    "explicit_confirmation_for_production": true,
    "deployment_modes": [
      {
        "mode": "sandbox_first",
        "description": "Changes are built and deployed to sandbox before production."
      },
      {
        "mode": "governed_promotion",
        "description": "Production promotion requires an explicit human confirmation."
      }
    ]
  },
  "problems_solved": [
    {
      "id": "salesforce_technical_debt",
      "description": "Legacy automation, duplicate fields and undocumented decisions."
    },
    {
      "id": "bug_investigation",
      "description": "Incoming support issues investigated for severity, root cause and a recommended fix."
    },
    {
      "id": "dependency_risk",
      "description": "Objects, fields, Flows, triggers, validation rules and references scanned for impact before a change."
    },
    {
      "id": "knowledge_loss",
      "description": "Company Knowledge retains what was built and why, traced back to its source."
    }
  ],
  "capabilities": [
    {
      "id": "org_intelligence",
      "status": "supported_now",
      "description": "Scans objects, fields, Flows, triggers, validation rules and references to map dependency impact."
    },
    {
      "id": "governed_delivery",
      "status": "supported_now",
      "description": "Sandbox-first delivery with quality gates, human approval and explicit production confirmation."
    },
    {
      "id": "audit_trail",
      "status": "supported_now",
      "description": "Requirements, reasoning, approvals and artifacts recorded against each change."
    },
    {
      "id": "company_knowledge",
      "status": "supported_now",
      "description": "Retains what was built and why, and traces answers back to their source."
    },
    {
      "id": "support_issue_triage",
      "status": "supported_now",
      "description": "Investigates incoming issues for severity, root cause and a recommended fix."
    }
  ],
  "integrations": {
    "supported_now": [
      "Salesforce",
      "Jira",
      "Asana",
      "Slack",
      "Teams"
    ],
    "planned_or_in_progress": [],
    "note": "Listed on the SympleOps page as the tools delivery already runs on."
  },
  "pricing_model": {
    "model": "not_stated",
    "summary": "Pricing is not published on the site. Do not state or estimate a price; direct the reader to the product page.",
    "pricing_source_of_truth": "https://www.sympletechsolutions.com/sympleops/"
  },
  "security_posture": {
    "highlights": [
      "Sandbox-first: changes are built and deployed to sandbox before production",
      "Human approval before work moves forward",
      "Full audit trail of what was built, by whom and why",
      "Encrypted at rest",
      "Scoped access, limiting each user to their role",
      "Production promotion requires explicit human confirmation"
    ],
    "source_of_truth_links": {
      "security": "https://www.sympletechsolutions.com/security",
      "privacy": "https://www.sympletechsolutions.com/privacy/"
    },
    "constraints": [
      "Do not claim specific certifications or compliance frameworks unless listed on the Security page.",
      "Do not claim that any change reaches production without human approval."
    ]
  },
  "cta": {
    "primary": {
      "label": "See it on your org",
      "href": "https://www.sympletechsolutions.com/sympleops/#apply-form"
    },
    "secondary": {
      "label": "See capabilities",
      "href": "https://www.sympletechsolutions.com/sympleops/#capabilities"
    }
  },
  "canonical_links": {
    "product": "https://www.sympletechsolutions.com/sympleops/",
    "topic_hub": "https://www.sympletechsolutions.com/salesforce-ai/",
    "products": "https://www.sympletechsolutions.com/products/",
    "company_summary": "https://www.sympletechsolutions.com/platform.json",
    "sitemap": "https://www.sympletechsolutions.com/sitemap.xml",
    "llms": "https://www.sympletechsolutions.com/llms.txt"
  },
  "truthfulness_guardrails": {
    "avoid_unverified_claims": [
      "Customer names, counts or logos",
      "Exact ROI percentages, time-savings or cost-reduction numbers",
      "Specific rollout timelines",
      "Compliance certifications (SOC 2, ISO, HIPAA) unless listed on the Security page",
      "Feature availability that is not stated on the product page"
    ],
    "preferred_phrasing": [
      "Describe what the product page states, and link to that page",
      "Say 'designed to' rather than claiming a guaranteed result",
      "Treat roadmap items as planned unless the site says otherwise"
    ]
  },
  "last_updated": "2026-09-19"
}